Question 1

What is Ayat & Bayan?

Accepted Answer

A specialized online Quran academy for women and children with live classes taught by qualified teachers, including a free trial lesson before subscribing.

Question 2

Who is it for?

Accepted Answer

Women and girls, and children (roughly ages 4–13) with age‑appropriate programs.

Question 3

What do you teach?

Accepted Answer

Memorization + Tajweed + simplified Tafsir, with revision and reinforcement plans.

Question 4

Which platforms do you use?

Accepted Answer

Zoom or Google Meet for live 1:1 or small‑group sessions depending on the plan.

Question 5

Class length and frequency?

Accepted Answer

30–45 minutes per session; from two sessions per week up to daily, depending on the plan.

Question 6

Scheduling and flexibility?

Accepted Answer

We set times to fit your schedule and time zone, with rescheduling per our cancellation policy. This flexibility is standard among top academies.

Question 7

Required tools?

Accepted Answer

Stable internet + a device (phone/tablet/computer) + headset/microphone. Camera is preferred for follow‑up.

Question 8

Teacher qualifications?

Accepted Answer

Certified teachers with formal credentials in Tajweed and Quranic sciences, plus online teaching experience.

Question 9

Language of instruction?

Accepted Answer

Clear Modern Standard Arabic; English is available upon request. Many competitors default to MSA as well.

Question 10

Reports and follow‑up?

Accepted Answer

A report after each lesson with strengths and homework tasks, plus periodic progress reports.

Question 11

Student cameras?

Accepted Answer

Students may turn off the camera. Teachers adhere to full hijab and proper Islamic etiquette.

Question 12

Child safety?

Accepted Answer

All sessions are in a safe environment, and parents can attend/observe silently if needed.

Question 13

Recording policy?

Accepted Answer

We do not record lessons by default. Recording, if needed, only happens with guardian/student consent.

Question 14

Current monthly plans

Accepted Answer

• Basic 8 sessions – 150 SAR/AED
• Medium 12 – 225
• Ideal 16 – 300
• Advanced 20 – 375
• Intensive 30 – 550
All are 30–45 minutes per session and include memorization/tajweed/tafsir + reports.

Question 15

Supported currencies

Accepted Answer

SAR/AED by default. Other Gulf currencies can be arranged on request.

Question 16

Payment methods

Accepted Answer

Cards/online payment gateway; bank transfer is available in select countries (coordinated via WhatsApp).

Question 17

Family or multi‑child discounts?

Accepted Answer

Yes, a cumulative discount for siblings or multiple programs — calculated automatically on the invoice.

Question 18

Is there a free trial lesson?

Accepted Answer

Yes, a free trial lesson before subscribing to get to know the style and teacher. This is a common market standard.

Question 19

Our “golden guarantee”?

Accepted Answer

Full refund if the teacher repeatedly misses scheduled times more than twice.

Question 20

Market comparison

Accepted Answer

Some academies refund only missed lessons or offer no refunds once lessons start — we state our terms transparently.

Question 21

Student cancellation or postponement

Accepted Answer

More than 6 hours before the class = reschedule within the same subscription cycle. Less than that counts as a missed class unless it’s an emergency.

Question 22

No‑show

Accepted Answer

The session is counted and review notes are sent for self‑study.

Question 23

Teacher delay/unavailability

Accepted Answer

The session is rescheduled/compensated and counted toward the “golden guarantee” if it repeats.

Question 24

Levels

Accepted Answer

Foundational (Noorani/qaida), recitation with tajweed, memorization & revision, simplified tafsir, and interactive kids programs.

Question 25

Certificates or ijazah?

Accepted Answer

Completion certificates are available. Ijazah with chain is available through a special track after tests and verified recitations (when a qualified teacher is available).

Question 26

Homework?

Accepted Answer

Yes — short, clear tasks followed up in the next report.

Question 27

Best age to start?

Accepted Answer

From age 4 with enjoyable foundational programs.

Question 28

Attention and focus?

Accepted Answer

Sessions are short (30–45 minutes) with interactive activities.

Question 29

Parent attendance?

Accepted Answer

Recommended in the first weeks to establish routine.

Question 30

Connectivity check before first class?

Accepted Answer

Yes, a quick setup call to configure microphone, camera, and links.

Question 31

Customer support?

Accepted Answer

Fast support via WhatsApp/email. We aim to respond quickly within official working hours.

Question 32

Working hours and contact

Accepted Answer

Saturday–Thursday 8:00am–10:00pm (Gulf time). WhatsApp numbers and email are listed on the Contact page.

Question 33

Can I study from outside the Gulf?

Accepted Answer

Yes. We coordinate based on your time zone while keeping schedules consistent.

Question 34

Official holidays

Accepted Answer

We pause for official Islamic holidays. Ramadan sessions can be shortened/rescheduled by agreement.

Question 35

When is payment due?

Accepted Answer

In advance for each monthly cycle.

Question 36

Pause (Freeze)

Accepted Answer

You may pause for one month every 6 months while keeping your slot.

Question 37

Family billing

Accepted Answer

Option to combine family invoices and distribute sessions per child.

Question 38

Data protection

Accepted Answer

We use secure payment providers and clear privacy policies. We do not share your data with unnecessary third parties.

Question 39

Islamic compliance

Accepted Answer

All sessions are taught by female teachers, with no mixed classes, and with proper Islamic dress and etiquette.

Question 40

Can I change the teacher?

Accepted Answer

Yes, if there isn’t good educational alignment after sufficient evaluation sessions.

Question 41

Can I switch plans?

Accepted Answer

Yes, anytime; the price difference is prorated to the end of the cycle.

Question 42

How do I start?

Accepted Answer

Book a trial lesson, we assess the level, set the schedule, and then pay for the first month.

Frequently asked questions

What is the academy? Who do we teach?

How do classes work?

Who are the teachers? How do we ensure quality?

Privacy and Islamic compliance

Plans, pricing, and payment

Free trial and quality guarantee

Cancellation, rescheduling, and lateness policy

Content and levels

Questions for children

Tech and support

Countries and time zones

Billing and invoicing

Security, privacy, and compliance

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